Troubleshooter HOME
Trouble Shooter Scroll down for dish pointing and visit magic rainbow
Programming receivers, Starpro, and Zinwell scroll down, Coship 3188C ,
Dish
pointing directions for Telstar 5, scroll down
R.T.F.M.
| Problem | Possible Cause | Possible Fix |
| Ku works, C doesnt of vice versa | LNB L.O. frequency is wrong | C is usually 5150,Ku 10750 DBS usually 11.250 |
| Indicators of receiver won't light up | Not turned on |
Check power source, |
| Picture tiles or fails to lock - no picture | Bad F -Fitting | Replace f fitting, 4DTV or analog receiver works fine, old fitting looks good, only slightly tarnished, MPEG2fta receiver wont work or picture tiles. Cut off a couple of inches of coax and replace the fitting. |
| No sound or picture | LNB L.O. freq. wrong LNB may not be powered, check menu to see if power to lnb is off
|
See above usually 18 or if LNBF may be 13 volts. Be sure that receiver or master receiver but not both are powering LNB. With 2 receivers use a 1 port passing high freq. splitter, (cheap ones wont work) and turn off lnb power from one receiver from the menu Be sure that someone has not turned power off to LNB via menu. Be sure there are NO splitters in the coax running from the receiver to the dish (lnbf) unless one is power passing. Using old cable tv wire in the house may have a splitter that blocks the power to the lnbf. The splitters we ship to slave receivers to an existing receiver have one power passing port. |
| Still no sound or Picture | Dish not pointed at satellite Signal too weak
|
Realign dish We sell excellent meters for this purpose Realign dish, use bigger dish Check your connections and fittings Horizontal Vertical polarity set wrong |
| Audio only or Video only | Change channel On Zinwell Press TV/RADIO |
On BEC it may only tune a few channels. Switch out of radio mode. |
| Picture freezes or breaks into blocks | Signal at threshold Bad LNB |
LNB not stable enough, just because it is a 15 degrees icee doesn't mean it is stable. Many LNB's that are a few years old are not stable enough for Digital |
| Hummmmm in audio | Audio on receiver remote is turned down too low | Crank it up, turn down tv |
| Picture is Black and White
and may roll
|
Receiver stuck in PAL graphics
Bad S-Video cable can cause loss of color or worse! |
Zinwell =Press "Menu" then "Display" may need to press "Display " several times On BEC press "UHF" button and then right arrow several times until you are in NTSC mode Coship; 5300 and other models, pull the ac power plug for a few seconds so all menus will start at the top. Press Menu, right arrow 3 times to Installation screen, press down twice to System Setting, press ok, press down arrow 5 times to TV type, press right arrow slowly to NTSC, exit out of menus waiting to save 5Seeefvera';;;;; |
| Receiver wont take any more programming or is not programmable | Star Pro will only store 180 channels, Some channels must be
deleated before more can be added Zinwell will store 100 bouquets or about 500 channels, you must delete some before adding more. It is best to delete unused bouquets )freq. and s/r) they hog space This is really not a problem with BEC as it will store 2000 channels and the Coship which will store well over 1000 channels |
| Receiver locks up | Unplug receiver and wait a min. and
replug in
Not much of a problem with BEC or Coship On Zinwell Only--- Warning Warning
Warning If Zinwell locks up or blinks "0000" likely it is a bad processor, time for replacement of receiver, call 859/356-9666 |
| DiSEqC switch will not work | With BEC rescan the transponder with switch in place. Zinwell requires shut down to program unplug the AC. Other receivers like the Satwork may also require the ac be cut, switch on back or pull the cord. Like windows it may require a cold boot to recognize the new device. |
| Receiver looses channels | Receiver in radio mode, change to TV, button on remote |
| No power | Turn power switch on, on rear of some Coships |
| BEC and Coship Programming (read entire page) | Programming
page
|
![]()
| When replacing the LNB or LNBf picture is bad or it will not work. Also receiver won't change polarity. | New digital LNBs require a good connection, trim end of coax and replace F-fitting. Check fittings at ground block. |
| Receiver won't program or receive certain channels | This is quite common for some older receivers, Vistar, Prosat etc. Problem is operating software will not support some of the new transmissions and the software can not be upgraded. The manufacturers no longer support their products. Also some older receivers will not allow for manual entry of pids. Some stations do not broadcast pid information. PIDs allow the receiver to tune a specific station in a bouquet. Pids re "Package IDs". we carry products from manufacturers that support their products. Buy an new Traxis, you can't fix the old one for the price of a new one. |
| If your CDVB2300B is in PAL and you can't read the menus (because they are rolling), follow these instructions to set your receiver to NTSC. |
|
![]()
R.T.F.M (Read the FINE
Manual)
HOME
Don't forget to visit the magic rainbow for pointing help
Antenna Pointing for Tester 5, LNBf rotation angles are in red
- indicates minus and the lnb facing the front of the dish should be turned counter clock wise. Also when setting Hoirizon to Horizon mount dishes, the lnb should be set at zero and the mount will properly angle the lnbf.
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||

![]()
On Zinwell Only--- Warning Warning
Warning
Use only as a last resort. This will
erase all memory that you have programmed into the receiver
Warning!
for Technicians only, to masterclear the
Zinwell enter ; 123 page up,654
page down,7890
This will put you in a special menu, then
do a master clear. buttons must be pushed rapidly.
After you master clear unplug
receiver.
You can now reprogram by using "add
group"
If Zinwell locks up or blinks "0000" likely it is a bad processor, time for replacement of receiver, call 859/356-9666
| The Zinwell was considered easy to program when new but today's new receivers are easier to program, and operate much faster. Also, new receivers allow for more channels and groups of channels to be stored in memory. | ![]() |
| SIMPLE
TO PROGRAM Press "menu" on remote;
|
|
Delete password LRUDSUUUDDDUDUDUDLUDRE You must press above master code in front of PASSWORD screen on TV
Version of software 5979050 Press code in front of MAIN MENU screen.
L=Left arrow R=Right arrow U=Up arrow D=Down Arrow S= Select arrow E= Exit
You must press the above master code in front of the Main Menu scree on tv
----------------------
GLOBAL password 159357 RECALL in front of password screen on tv
Delete all Transponder Information: 123PU654PD7890 Page Down PU=Page up Main Menu Screen
Note 1: If you find the receiver will not accept any additional transponder data, you will need to delete some transponders. This receiver can only store 100 bouquets. A bouquet is a group of channels i.e. one frequency, symbol rate. and polarity (H or V).
Note 2 If the picture rolls in black and white, the receiver mode is wrong. Press MENU and DISPLAY to correct it. You may have to press Display several times
STAR PRO NEW
MPEG2-FTA RECEIVER
LOW PRICE, LOTS OF FEATURES
| StarPro Master Clear try 5889! |
SCPC/MCPC & DVB COMPLIANCE
SELECTABLE NTSC/PAL IN/OUT
OSD-BASED FRIENDLY DIALOGYE FEATURE
RS232 PORT
FAST POWER ON (3 SECONDS)
TUNES CHANNELS QUICKLY
LAST CHANNEL. FAVORITE CHANNEL MEMORY
GREEN POWER FEATURE (3 WATT STANDBY)
40 STEP VOLUME CONTROL
STORES 180 CHANNELS WITH LIST
FULL FEATURE REMOTE CONTROL
S-VIDEO OUT
CH 3/4 OUT
2 SETS RCA JACKS OUT
.....................................................................................................................................................
Programming
More Receivers BEC Coship etc
FEDERAL COMMUNICATIONS COMMISSIONFACT SHEET
Placement of Direct Broadcast Satellite, Multichannel Multipoint Distribution Service, and Television Broadcast Antennas As directed by Congress in the Telecommunications Act of 1996, the Federal Communications Commission has adopted rules concerning restrictions on viewers' ability to receive video programming signals from direct broadcast satellites (DBS), multichannel multipoint distribution (wireless cable) providers (MMDS), and television broadcast stations (TVBS). Receiving video programming from any of these services requires use of an antenna, and the installation, maintenance or use of these antennas may be restricted by local governments or community associations. These restrictions have included such provisions as requirements for permits or prior approval, and requirements that a viewer plant trees around the antenna to screen it from view, as well as absolute bans on all antennas. In passing this new law, Congress believed that local restrictions were preventing viewers from choosing DBS, MMDS, or TVBS because of the additional burdens that the restrictions imposed. To implement this legislation, on August 5, 1996, the Commission adopted a new rule that is intended to eliminate unnecessary restrictions on antenna placement and use while minimizing any interference caused to local governments and associations. This rule will become effective after it is approved by the Office of Management and Budget in accordance with the requirements of the Paperwork Reduction Act. The new rule prohibits restrictions that impair the installation, maintenance or use of antennas used to receive video programming. These antennas include DBS satellite dishes that are less than one meter (39") in diameter (larger in Alaska), TV antennas, and antennas used to receive MMDS. The rule prohibits most restrictions that: (1) unreasonably delay or prevent installation, maintenance or use, (2) unreasonably increase the cost of installation, maintenance or use, or (3) preclude reception of an acceptable quality signal. This rule means that, in most circumstances, viewers will be able to install, use and maintain an antenna on their property if they directly own the property on which the antenna will be located. The Telecommunications Act and this new rule are designed to promote competition among video programming service providers, enhance consumer choice, and assure wide access to communications. The rule allows local governments and homeowners' associations to enforce restrictions that do not impair reception of these signals as well as restrictions needed for safety or historic preservation. The rule balances these public concerns with an individual's desire to receive video programming. The Commission has asked for further comment on whether additional rules should apply to situations where a viewer wants to install an antenna on property owned by a landlord or on common property controlled by a condominium or homeowners' association. This fact sheet provides general answers to questions that may arise about the implementation of the rule. For further information, call the Federal Communications Commission at (202) 418-0163.
Q: What types of restrictions are prohibited? A: The rule prohibits restrictions that impair a viewer's ability to receive signals from a provider of DBS, MMDS or TVBS. The rule applies to state or local laws or regulations, including zoning, land-use or building regulations, private covenants, homeowners' association rules or similar restrictions on property within the exclusive use or control of the antenna user where the user has a direct or indirect ownership interest in the property. A restriction impairs if it: 1) unreasonably delays or prevents use of, 2) unreasonably increases the cost of, or 3) precludes a subscriber from receiving an acceptable quality signal from, one of these antennas. The rule does not prohibit safety restrictions or restrictions designed to preserve historic districts. Q: What types of restrictions unreasonably delay or prevent subscribers from receiving a signal? A: A local restriction that prohibits all antennas would prevent subscribers from receiving signals, and is prohibited by the Commission's rule. Procedural requirements can also impair the ability to receive service. Thus, local regulations that require a person to obtain a permit or approval prior to receiving service will delay reception; this is generally allowed only if it is necessary to serve a safety or historic preservation purpose. Q: What is an unreasonable additional cost to install, maintain or use an antenna? A: Any requirement to pay a fee to the local authority in order to be allowed to install an antenna would be unreasonable, unless it is a permit fee that is needed to serve safety or historic preservation or a permit is required in the case of installation on a mast greater than 12 feet. Things to consider in determining the reasonableness of any costs imposed include: the cost of the equipment and services, whether there are similar requirements for other similar installations like air conditioning units or trash receptacles, and what visual impact the antenna has on the surroundings. Restrictions cannot require that relatively unobtrusive DBS antennas be screened by expensive landscaping. A requirement to paint an antenna in a fashion that will not interfere with reception so that it blends into the background against which it is mounted would likely be acceptable. In general, the costs imposed by local regulations cannot be unreasonable in light of the cost of the equipment or services and the visual impact of the antenna. Q: What restrictions prevent a subscriber from receiving an acceptable quality signal? A: A requirement that an antenna be placed in a position where reception would be impossible or would be substantially degraded would conflict with the rule. However, a regulation requiring that antennas be placed to the extent feasible in locations that are not visible from the street would be permitted, if this placement would still permit reception of an acceptable quality signal. Q: Are all restrictions prohibited? A: No, many restrictions are still valid. Safety restrictions are permitted even if they impair reception, because local governments bear primary responsibility for protecting public safety. Examples of valid safety restrictions include fire codes preventing people from installing antennas on fire escapes, restrictions requiring that a person not place an antenna within a certain distance from a power line, electrical code requirements to properly ground the antenna, and installation requirements that describe the proper method to secure an antenna. The safety reason for the restriction must be written in the text, preamble or legislative history of the restriction, or in a document that is readily available to antenna users, so that a person wanting to install an antenna knows what restrictions apply. The restriction cannot impose a more burdensome requirement than is needed to ensure safety. Restrictions in historic areas may also be valid. Because certain areas are considered uniquely historical and strive to maintain the historical nature of their community, these areas are excepted from the rule. To qualify as an exempt area the area must be listed or eligible for listing in the National Register of Historic Places. In addition, the area cannot restrict antennas if such a restriction would not be applied to the extent practicable in a non-discriminatory manner to other other modern structures that are comparable in size, weight and appearance and to which local regulation would normally apply. Valid historical areas cannot impose a more burdensome requirement than is needed to ensure the historic preservation goal. Q: Whose restrictions are prohibited? A: Restrictions are prohibited in state or local laws or regulations, including zoning, land-use or building regulations, private covenants, homeowners' association rules or similar restrictions relating to what people can do on land within their exclusive use or control where they have a direct or indirect ownership interest in the property. Q: If I live in a condominium where the land and the roof are commonly owned, or in an apartment building where the landlord owns the land and the roof, does this rule apply to me? A: A Further Notice of Proposed Rulemaking has been adopted by the Commission, to obtain comments from interested persons about whether rules should apply in these situations. The Commission will use those comments to reach a decision on this question. Q: What types of antennas are covered?
Q: What can a local government, association, or consumer do if there is a dispute over whether a particular restriction is valid? A: If the local authority defines the restriction as safety-related it is valid, unless a court or the Commission determines that it is not safety-related or is not the least burdensome way to ensure the safety goal. If a local government or association has "highly specialized or unusual" concerns about antenna installation, maintenance or use, it may apply to the Commission for a waiver of the rule, to have its restriction declared valid. Interested parties may petition the Commission or a court of competent jurisdiction for a ruling to determine whether a particular restriction is permitted or prohibited under this rule. Q: Who is responsible for showing that a restriction is enforceable? A: When a conflict arises about whether a restriction is valid, the government or association trying to enforce the restriction will be responsible for proving that the restriction is valid. This means that no matter who questions the validity of the restriction, the burden will always be on the local government or association to prove that the restriction is permitted under the rule or that it qualifies for a waiver. Q: Who do I call if my town or neighborhood association is enforcing an invalid restriction? A: Call the Federal Communications Commission at (202) 418-0163. Some assistance may also be available from the direct broadcast satellite company, multichannel multipoint distribution service or television broadcast station whose service is desired. - FCC - |
Need more information? See http://www.fcc.gov/mb/facts/otard.html
Taylor Enterprises or its owners make no claims concerning laws or regulations on antennas. for further information contact the FCC or seek professional legal help.