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Trouble Shooter Scroll down for dish pointing and visit magic rainbow
Programming receivers, Starpro, and Zinwell scroll down, Coship 3188C ,
Dish
pointing directions for Telstar 5, scroll down
R.T.F.M.
| Problem | Possible Cause | Possible Fix |
| Ku works, C doesnt of vice versa | LNB L.O. frequency is wrong | C is usually 5150,Ku 10750 DBS usually 11.250 |
| Indicators of receiver won't light up | Not turned on |
Check power source, |
| Picture tiles or fails to lock - no picture | Bad F -Fitting | Replace f fitting, 4DTV or analog receiver works fine, old fitting looks good, only slightly tarnished, MPEG2fta receiver wont work or picture tiles. Cut off a couple of inches of coax and replace the fitting. |
| No sound or picture | LNB L.O. freq. wrong LNB may not be powered, check menu to see if power to lnb is off
|
See above usually 18 or if LNBF may be 13 volts. Be sure that receiver or master receiver but not both are powering LNB. With 2 receivers use a 1 port passing high freq. splitter, (cheap ones wont work) and turn off lnb power from one receiver from the menu Be sure that someone has not turned power off to LNB via menu. Be sure there are NO splitters in the coax running from the receiver to the dish (lnbf) unless one is power passing. Using old cable tv wire in the house may have a splitter that blocks the power to the lnbf. The splitters we ship to slave receivers to an existing receiver have one power passing port. |
| Still no sound or Picture | Dish not pointed at satellite Signal too weak
|
Realign dish We sell excellent meters for this purpose Realign dish, use bigger dish Check your connections and fittings Horizontal Vertical polarity set wrong |
| Audio only or Video only | Change channel On Zinwell Press TV/RADIO |
On BEC it may only tune a few channels. Switch out of radio mode. |
| Picture freezes or breaks into blocks | Signal at threshold Bad LNB |
LNB not stable enough, just because it is a 15 degrees icee doesn't mean it is stable. Many LNB's that are a few years old are not stable enough for Digital |
| Hummmmm in audio | Audio on receiver remote is turned down too low | Crank it up, turn down tv |
| Picture is Black and White
and may roll
|
Receiver stuck in PAL graphics
Bad S-Video cable can cause loss of color or worse! |
Zinwell =Press "Menu" then "Display" may need to press "Display " several times On BEC press "UHF" button and then right arrow several times until you are in NTSC mode Coship; 5300 and other models, pull the ac power plug for a few seconds so all menus will start at the top. Press Menu, right arrow 3 times to Installation screen, press down twice to System Setting, press ok, press down arrow 5 times to TV type, press right arrow slowly to NTSC, exit out of menus waiting to save 5Seeefvera';;;;; |
| Receiver wont take any more programming or is not programmable | Star Pro will only store 180 channels, Some channels must be
deleated before more can be added Zinwell will store 100 bouquets or about 500 channels, you must delete some before adding more. It is best to delete unused bouquets )freq. and s/r) they hog space This is really not a problem with BEC as it will store 2000 channels and the Coship which will store well over 1000 channels |
| Receiver locks up | Unplug receiver and wait a min. and
replug in
Not much of a problem with BEC or Coship On Zinwell Only--- Warning Warning
Warning If Zinwell locks up or blinks "0000" likely it is a bad processor, time for replacement of receiver, call 859/356-9666 |
| DiSEqC switch will not work | With BEC rescan the transponder with switch in place. Zinwell requires shut down to program unplug the AC. Other receivers like the Satwork may also require the ac be cut, switch on back or pull the cord. Like windows it may require a cold boot to recognize the new device. |
| Receiver looses channels | Receiver in radio mode, change to TV, button on remote |
| No power | Turn power switch on, on rear of some Coships |
| BEC and Coship Programming (read entire page) | Programming
page
|
| When replacing the LNB or LNBf picture is bad or it will not work. Also receiver won't change polarity. | New digital LNBs require a good connection, trim end of coax and replace F-fitting. Check fittings at ground block. |
| Receiver won't program or receive certain channels | This is quite common for some older receivers, Vistar, Prosat etc. Problem is operating software will not support some of the new transmissions and the software can not be upgraded. The manufacturers no longer support their products. Also some older receivers will not allow for manual entry of pids. Some stations do not broadcast pid information. PIDs allow the receiver to tune a specific station in a bouquet. Pids re "Package IDs". we carry products from manufacturers that support their products. Buy an new Traxis, you can't fix the old one for the price of a new one. |
| If your CDVB2300B is in PAL and you can't read the menus (because they are rolling), follow these instructions to set your receiver to NTSC. |
|
R.T.F.M (Read the FINE
Manual)
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Don't forget to visit the magic rainbow for pointing help
Antenna Pointing for Tester 5, LNBf rotation angles are in red
- indicates minus and the lnb facing the front of the dish should be turned counter clock wise. Also when setting Hoirizon to Horizon mount dishes, the lnb should be set at zero and the mount will properly angle the lnbf.
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